1 reviews | Active since Aug 2020
CANCEL CONTRACT
This vehicle has broken down AGAIN!! Something wrong with the water pipes /engine (as far as my husband could see).
I have sent THREE emails since Friday to inform Planet42 of this, and not even a reply.
To date, this is the log of repairs done on the vehicle (valued at R114'900-00)
*CLAIM R16'343.60 23 MAY 2023 (TWO MONTHS BEFORE I PURCHASED IT) *CLAIM R36'489.50 8 JUL2023 (IT HAD ENGINE PROBLEMS FROM THE SECOND DAY I HAD IT IN MY POSSESION) *CLAIM R 8'700.00 31 JAN 2024 (REPLACED COIL PACK) *I SERVICED THE VEHICLE AT BOSCH IN FEB 2024 *CLAIM R39'829.68 25 MAR 2024 (FIVE MONTHS AGO - STRIPPING THE VEHICLE COMPLETELY) TOTALING: R101'362.78
I will NOT continue with this contract, and the vehicle needs to be towed away by the end of this week. It can be towed from my home address as noted in the contract.
If need be, I will re-open my case with the ombudsman.
Thank you for taking our call.
We apologize for the experience that you have encountered.
Please be advised that we have sent an email to you regarding the query.
Regards
Your Planet42 Team
Thank you for taking our call.
We apologize for the experience that you have encountered.
Please be advised that we have sent an email to you regarding the query.
Regards
Your Planet42 Team
