DS
Danita S

1 reviews | Active since Jun 2018

17 Nov 2021, 14:00

Bunch of Sharks

I bought a vehicle through Optimal Auto and Planet 42. They capitalize on you poor ITC score. 2020 and 2021 has influenced a lot of people and these people will suck you dry as well. They say the vehicle goes through a roadworthy test and that you get roadside assistance as well as a warrantee, Let me tell you something. Optimal Auto only fixes what is covered in the warrentee. They don't fix the rest. I had the vehicle for a week and saw an oil leak on the clutch - it is not covered by the warrantee. Within a month the lock and barrel broke and I could not open the car. Optimal Auto said it is not their problem because the lock worked when I got the car. I phoned the roadside assistance for a locksmith - apparently they don't pay if the keys are not in the car. A month later the water pipe broke. ..... Planet 42 quoted for monthly payment of R5000 but when I fetched the car it was R5800. Already too much for the piece of **** they sold. Apparently they work the premium according to affordability - which means for the areas of the contract you can't afford anything else. After a 3 year contract you would have been able to purchase a brand new vehicle. They are a bunch of sharks and the dealership is just as bad. I hope they close down shortly and get whatever they dish to their clients.

0
Replies (0)