MC
Marius C

1 reviews | Active since Apr 2024

18 Apr 2024, 18:16

Broken down vehicle

Been struggling since last year februarie with a vehicle purchases from planet 42. Been issues with the vehicle blowing head gaskets 4 times until it was repaired by an rmi dealer. Now the engine seized up due to an oil pump failure and a head sead that came loose. After my vehicle was towed to an rmi dealer and stripped and damages were quoted on. Planet 42 told me that my mechanical warranty expired. After talking to different representative help with you starting the storie from start. Several representative told me they will assist in the costs to repair the vehicle. Now the vehicle is repaired and did pay R6000 already from my pocket and also purchased some parts from my side. Now it is a struggle to get answers from planet 42.... I need this vehicle repairs to be paid like they said they will do and need my transport back. It is been longer than a month now standing

0
Replies (3)
Planet42
Planet42's reply19 Apr 2024, 13:28
Official
Hi Marius

Thank you for taking our call today.

Please be advised that we are attending to the matter and will provide you with an update.

Regards
Your Planet42 Team

Best regards,

MC
Marius C's update20 Apr 2024, 07:50
Reviewer Update
I thank you for the quick response regarding this matter. I hope that the rest of this issue will be solved a s.a.p.
Planet42
Planet42's reply22 Apr 2024, 09:47
Official
Hi Marius

We have received the requested information. 
We are looking into the matter and will contact you.

Thank you

Regards
Your Planet42 Team

Best regards,