1 reviews | Active since Feb 2023
Beware of Planet42
I have never in my life experienced such incompetence as what I have experienced with Planet42. Since the very beginning of me contacting them for assistance, did I experience poor service. Throughout our agreement, have I been ignored. The only times that Planet42 would respond to me, was when I made a review on Hellopeter. Otherwise, I don't hear one reply from them.
Now, we have made a written agreement on how I am going to replay them what I still owe them. Thus far, I have been honoring this agreement and I have even sent them the proof of payment. However, they still have the audacity to send me an e-mail, threatening legal action against me if I don't pay them everything I owe at once. I am at my very wits end with them. you cannot force a company to take you, as a client, seriously. I suppose all you can do is to learn from your mistake in doing business with that company and to warn others to rather keep away.
We have tried calling you, however our attempts have been unsuccessful.Please refer to the email we have sent to you addressing the matter raised. We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
We have tried calling you, however our attempts have been unsuccessful.Please refer to the email we have sent to you addressing the matter raised. We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
