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nosipho B

1 reviews | Active since Oct 2014

14 Oct 2025, 07:54

Bad service

Planet 42 took my car for repairs on the 16/09/2025 for repairs, on the 9/10/2025 I made an enquiry after long waiting and I was told that planet 42 is going to take back the car because it's uneconomical to repair after paying R102 096 To my suprise they are still running a payment on the 15/10/2025 for the contract that has already been cancelled by them

0
Replies (1)
Planet42
Planet42's reply14 Oct 2025, 13:46
Official
Hi Nosipho

Please be advised that we have tried calling you, 
however, our attempts have been unsuccessful.

Kindly refer to the email that was sent to you addressing the query raised.

We would like to assure you that your experience does not reflect the standards we strive to uphold, 
and we do not condone what you have encountered.

Your feedback is important to us, and we are committed to learning from it as we continuously work to improve. 

Thank you

Regards
Your Planet42 Team