GS
Grant S
1 reviews | Active since Jan 2019
26 Dec 2022, 10:23
Bad customer service
I am absolutely disgusted in the way they treat a customer. I have repeatedly required assistance with the vechle with no resolution
Helpful (0)
Replies (6)0
Replies (6)
Planet42's replyOfficial
28 Dec 2022, 11:20Good day,Please note that we're aware of your query and have escalated to the dealership for assistance. Please kindly make a follow up on our email (***) or Whatsapp *** channel should you not receive any positive feedback within the next 42 hours.
Kind regards,Your Planet42 Team
Kind regards,Your Planet42 Team
Planet42's reply28 Dec 2022, 11:20
Official
Good day,Please note that we're aware of your query and have escalated to the dealership for assistance. Please kindly make a follow up on our email (***) or Whatsapp *** channel should you not receive any positive feedback within the next 42 hours.
Kind regards,Your Planet42 Team
Kind regards,Your Planet42 Team
GS
Grant S's updateReviewer Update
28 Dec 2022, 12:34Really after six months of complaining and requesting assistance, what is going to change in 42 hours?
GS
Grant S's update28 Dec 2022, 12:34
Reviewer Update
Really after six months of complaining and requesting assistance, what is going to change in 42 hours?
GS
Grant S's updateReviewer Update
28 Dec 2022, 12:34Pick up the phone and phone me
GS
Grant S's update28 Dec 2022, 12:34
Reviewer Update
Pick up the phone and phone me
Planet42's replyOfficial
29 Dec 2022, 10:45Good day,
Please kindly be advised that we have followed up with the dealership and are awaiting feedback. We do apologies for the delay however please note that we're actively following up with them and will revert back to you as soon as they have provided a way forward.
Kind regards,
Your Planet42 Team
Please kindly be advised that we have followed up with the dealership and are awaiting feedback. We do apologies for the delay however please note that we're actively following up with them and will revert back to you as soon as they have provided a way forward.
Kind regards,
Your Planet42 Team
Planet42's reply29 Dec 2022, 10:45
Official
Good day,
Please kindly be advised that we have followed up with the dealership and are awaiting feedback. We do apologies for the delay however please note that we're actively following up with them and will revert back to you as soon as they have provided a way forward.
Kind regards,
Your Planet42 Team
Please kindly be advised that we have followed up with the dealership and are awaiting feedback. We do apologies for the delay however please note that we're actively following up with them and will revert back to you as soon as they have provided a way forward.
Kind regards,
Your Planet42 Team
GS
Grant S's updateReviewer Update
02 Jan 2023, 07:17As per your response 42 hours later and I have received no response on any outcome. I refer you back to my original complaint.
GS
Grant S's update02 Jan 2023, 07:17
Reviewer Update
As per your response 42 hours later and I have received no response on any outcome. I refer you back to my original complaint.
Planet42's replyOfficial
06 Jan 2023, 09:54Good day,
Thank you for taking time to speak to us in an effort to resolve the vehicle issue. As discussed please kindly forward us the required documents so we can find a way forward.
Kind regards,
Your Planet42 Team
Thank you for taking time to speak to us in an effort to resolve the vehicle issue. As discussed please kindly forward us the required documents so we can find a way forward.
Kind regards,
Your Planet42 Team
Planet42's reply06 Jan 2023, 09:54
Official
Good day,
Thank you for taking time to speak to us in an effort to resolve the vehicle issue. As discussed please kindly forward us the required documents so we can find a way forward.
Kind regards,
Your Planet42 Team
Thank you for taking time to speak to us in an effort to resolve the vehicle issue. As discussed please kindly forward us the required documents so we can find a way forward.
Kind regards,
Your Planet42 Team