XS
XOLANI S
1 reviews | Active since Sept 2009
07 Dec 2023, 13:53
Bad business practice
i bought a Renault Clio 3 through rent to own at Big Apple via Planet 42, drove the car from Cape Town to East London and on the way it started making a sound in the engine which makes it loose power. i called the dealership they wanted me to bring it back to Cape Town and i said i cant with that engine. i asked them to atleast replace the car and they refused.Planet 42 kept avoiding me until they fetched the car, all i wanted was for them to replace the car now they harrasing me with calls and sms that i owe them
Helpful (0)
Replies (3)0
Replies (3)Planet42's replyOfficial
08 Dec 2023, 14:28Hi Xolani
Thank you for taking our call today.
We apologize for the experience that you've had.
Please be advised that we are looking into the matter and will provide feedback.
Regards
Your Planet42 Team
Thank you for taking our call today.
We apologize for the experience that you've had.
Please be advised that we are looking into the matter and will provide feedback.
Regards
Your Planet42 Team
Planet42's reply08 Dec 2023, 14:28
Official
Hi Xolani
Thank you for taking our call today.
We apologize for the experience that you've had.
Please be advised that we are looking into the matter and will provide feedback.
Regards
Your Planet42 Team
Thank you for taking our call today.
We apologize for the experience that you've had.
Please be advised that we are looking into the matter and will provide feedback.
Regards
Your Planet42 Team
XS
XOLANI S's updateReviewer Update
24 Jul 2024, 14:07till today you havent got back to me
XS
XOLANI S's update24 Jul 2024, 14:07
Reviewer Update
till today you havent got back to me
XS
XOLANI S's updateReviewer Update
12 Sept 2024, 12:44still today the matter has not been resolved. I will write here every 3 months
XS
XOLANI S's update12 Sept 2024, 12:44
Reviewer Update
still today the matter has not been resolved. I will write here every 3 months
