LK
Lorenzo K

1 reviews | Active since Mar 2023

24 Mar 2023, 10:10

Bad bad reviews

Good morning

thanks 🙏🏽 for your reply Unfortunately I’m not happy with this below because I was not given this information ℹ️ at point of sale that Planet42 is buying this car for me

To state ur are buying this vehicle 🚗 on my behalf this was mist leading as this is ur prove dealer Not mine as for this I would think that u have certain standards as to the quality and roadworthy of the vehicles 🚗 u recommend or indorse for sale For example and AA report or anyting close to this I’m still abite stun that Planet42 total and solely put the blame on me now I have taken all the extras warranty and maintenance and ℹ also give the bigest deposit when rentnting the car 🚗 not knowing u are buying it for me I was told I can cancel at anytime the rental how than is that buying the car for me?

In Planet42 comments of wear and tear does this apply to even the fist weeks of purchasing the vehicle 🚗 so I should have checked mechanical ⚙️ things as well for example removing the wheels 🛞 checking the brakes pads. Jacking up the car 🚗 going under the 🚘 by jacking it 🆙 to see that all these parts that are not visible to the naked eyes 👀 and sum that are only able to be seen by a mechanic or and AA Report can identify

So in short what u are saying when u rent out a car from ur preferred approved dealership I still have to take a personal independent mechanic with?

The rest of the items are identified as cosmetics and wear and tear. We have bought a vehicle of your choice at the dealer of your choice. We have entrusted that you were going inspect and test drive the vehicle in order to make an informed decision when you choose the vehicle.

Thank you

0
Replies (1)
Planet42
Planet42's reply24 Mar 2023, 11:59
Official
Good day Lorenzo,

Thank you for your review and for taking our call today.

As discussed telephonically please may you get a report and quote for all the outstanding repairs required on the vehicle. Please note the cost of the diagnostic is for your account.

Once we have these two documents we will be able to look into your case and see how we are able to assist you moving forward.

We await your email with the documents required.

Regards
Your Planet42 team.