RE
Rhyno E

1 reviews | Active since Mar 2023

07 Mar 2023, 09:07

After numerous WhatsApp and email messages asking for contact and physical address details there are simply no reply, the only listed address for them is an accounting firm and they also informed me that they get visitors daily asking for Planet 42 and ev

After numerous WhatsApp and email messages asking for contact and physical address details there are simply no reply, the only listed address for them is an accounting firm and they also informed me that they get visitors daily asking for Planet 42 and even have received SUMMONS delivered to this address also for Planet 42. I had a vehicle rented from them and have returned it with confirmation on applicable fee's etc, now they are condoning their own contract and messages and literally wants 7x the amount agreed upon which was already paid to them at the end of Feb 2023. I do not know how or where or why but I know that this is not the correct way of doing business.

0
Replies (1)
Planet42
Planet42's reply07 Mar 2023, 14:57
Official
Good day Mr Erasmus,

We apolopgize for the inconvenience caused.

As discussed telephonically we have decided to write off the settlement due to us as well as cancel the debit order. We will also be sending you a paid up letter by close of business today.

We hope this restores your faith in Planet42.

Regards
Your Planet42 team.