NM
Nelisiwe M

1 reviews | Active since Jan 2017

04 Jul 2017, 15:34

Paying for a course in advance before actual service equals to change of date by head office

<p>Consumer Act states that a consumer pays for services rendered but Planet Nails SA demands that you pay in advance before you attend the course which to me is paying for what you don't even know whether you will get value for money. This is according to Centurion branch which always refers to head office when I raised my concerns. I enrolled for a course with them and indiated that I will pay deposit on 14 July and balance on 17 July when the course starts. They responded to say that thank you, we'll be on the look out for payment. today i receive a call and email asking if I'll be attending the course and without payment the date might change. so basically they are interested in money and don't care about your plans as the resource forgeting that without me and you, there would be no business for them. they need competition period!</p>

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