Accusing Customers for Theft and Putting inefficient Electric Supplies Back on Shelf for Resale

One Patience of Planet Nails has accused me earlier this week of Theft - for taking an extra set of "poles" upon purchasing a Nail Tech Table from their shop in September. It later became clear that she was blaming me falsely in that I purchased a totally different table from the store. Furthermore Planet Nails also sold broken and/or insufficient electric products to me which resulted therein that I am unable to perform professional services to my clients. They blame me for their curing lamps that are not curing my product after application to my great detriment and deny that there could be a default on their curing lamps. Furthermore they refuse to replace my faulty desk lamp. I have to wait approximately 1 week for replacement. This is totally unacceptable. I am unable to perform. I purchased approximately R20 000.00 of goods in Planet Nails Centurion and will refrain for buying any further product from them again in future. Patience further informed me and my partner that my curing lamp was according to her "dirty" and she could not exchange it because that would enable her to resell it from their shelves. I was astonished - for maybe I have already bought second hand stock from them already. This shop and more specifucally its owner refused to test and exchange a specific gel polish which was faulty and chipping from various client's nails. I am of opinion that the quality of Planet Nails Centurion is of poor quality and creates loss if clients and great embarrasment in practice, to the detriment of my business.