wrong fees charge even after cancellation

This is for the Planet fitness in Bedford view. I was invited to join in August 2024, on application because it was linked to my vitality and that I took a Black tag option I was told my monthly fee will be R 370, however noticed the Debi check mandate for more than a R 1000 when I inquired they its administrative but it will be R 370 monthly. Anyway I immediately had to relocate b4 I could even use the membership, I then requested to cancel, that is when the admin informed me, I have been charged the over R1000 monthly fees which I have to pay, I asked how as it was supposed to be vitality and the admin informed it my membership was never linked to vitality, it is direct, although I have on record to show that I joined using vitality. Further more they continue to attempt to debit my account monthly even though I have it on email proof of cancellation. the amount increases each month as it shows they continue to add their bogus monthly fees. I continuously have to reverse with my bank but I was informed for a permanent solution I have to contact PF, which I have been in contact since the beginning of this mix up yet nothing has been done. I am apparently expected to go Bedfordview even though I informed them that I am not in close proximity. I would give a 0 rating if I could