Worst service ever (Planet Fitness)

In 2016 I wanted to join a gym. I had a look at some in Pretoria and decided on Planet Fitness. I went to their Montana gym and had to sign in to enter the gym. Then I went to Lynnwood gym And decided to join the Lynnwood gym. This is where all the problems started. Montana loaded me onto their system and Lynnwood took almost 3 months to get my name of their system and onto the Lynnwood system. I’m a Vitality member and get special pricing. Since I signed Planet Fitness could not deduct the correct amount and every month the amount differed. I could not get hold of Planet Fitness head office when I phoned and I spoke to the person who signed me that he needs to sort this problem. Nothing happened so I walked into the gym and gave my tag and informed them to cancel this contract because they did not know what they were doing. For the next year, Planet Fitness tried to deduct the money from my account and I had to reverse it every time and I even went back to the Lynnwood gym and informed them this must stop now. On the 1st of October 2021, I get a call from Planet Fitness saying they will cancel my outstanding dept if I join Planet Fitness again. I laughed and said there is no way I will join Planet Fitness again. 13th of October I mailed Planet Fitness to phone me because you can’t get hold of them and I’m still waiting but they do have 72 hours to phone me. 15th October I get a call that I was handed over and they are will to give me a discount. What a joke of a company!!! It seems covid hit them so hard and only them that they first want to offer you a membership and if you say NO they hand you over.