worst service ever

If you thought that the #feesmustfall was bad think again because planet fitness and their staff, on the 29 of September I spoke to a consultant, I told her that I wanted to change my banking details and she did, I was also informed that I was going to be debited on the on the new debit order date however I was debited on the old date and that resulted into my account being reserved for insufficient funds, I was also charged for the bank for reversal charges. I spoke to Lungi Mbatha on the 29 of October to cancel my membership because of the bad experience