Worst ever customer service

Early this year (2020), i joined the gym however i have not managed to visit the gym becauae of covid-19 fears. Im asthmatic and last went to the office in March and have been working from home since. I am tring to cancel my contract with Planet fitness and i have clearly indicated my reasons to terminate the contract being affordability and health but i have been firmly told that I am still liable to pay up until the duration of the contract even when contract is cancelled; I have been referred to the clause on force majeure in the contract. Is that ethical to say the least. Not even a call to negotiate something that will work better for me but they feel entitled to free money. When almost all companies are revising policies to factor in the covid pandemic, planet fitness seems to be fast asleep with an ********* claim . I have never set foot at the gym and im happy that i didnt because your customer services stinks. I would not recommend the gym to any one.