Worst customer service and ****my with payments

<p>Over the last couple of months I've emailed their support desck several times with different queries and never once got a reply on any of my emails. I tried to go to the gym on thursday (it's tuesday now) and they refused me entrace because I missed a debit order payment in february (it's june now) and they never let me know about it. Now they've been charging me a penalty fee every month since then and never once thought to let me know that I'm behind on my account. I emailed them again on saturday to find out their banking details (because it was not included on the statement that the girl at the gym that refused me entrance gave me) and in my email I clearly stated that if by monday they haven't rep**** I'm coming to report them on Hello Peter and surprise surprise, they never got back to me. So I guess I kinda dropped the ball by forgetting about reporting them for a day and a half but I'm here now. It just completely ****es me off that they can't even bother to reply to an email that would result in them getting paid, Once my contract with them is done, I'm definitely, without a doubt never going back there.</p>