JB
John B

1 reviews | Active since Feb 2023

17 Feb 2025, 17:42

Worst after sale service POOR

Worst after sale service ever. Got the contract then 6 months trying to get my daughter on my contract but no help, head office, Noordheuwel Vally view, contact person, so called GM, manager nobody can or wants to help. *********** people

0
Replies (1)
Planet Fitness
Planet Fitness's reply19 Feb 2025, 07:47
Official
Good day  John, 

Thank you for reaching out.  We sincerely apologise for the delay in adding your daughter to your membership. 
We've logged a case and our senior consultant will reach out to you to assist, 

Best regards, 
Planet Fitness Team.