LB
Leola B
1 reviews | Active since Sept 2023
13 Aug 2024, 09:24
Worse ever
I regret the day I joined this gym it is the worse ..I have been receiving calls from them that I did not pay there system was slow and couldn’t update my information I received a call again last week that my payment have been updated and I can go and gym again ..just now I received a call from them saying they handed me over because I am due they didn’t even check there system they are fast to damage our credit score I will not leave this matter here..I have full proof I want to Stop my membership with immediate effect they are very unprofessional
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Replies (1)Planet Fitness's replyOfficial
13 Aug 2024, 17:02Hi Leola,
We apologies for the delay regarding the receipting of your payment. Our team has escalated a ticket and will have the money receipted promptly.
Thank you for bringing this to our attention.
Best regards,
Planet Fitness team.
We apologies for the delay regarding the receipting of your payment. Our team has escalated a ticket and will have the money receipted promptly.
Thank you for bringing this to our attention.
Best regards,
Planet Fitness team.
Planet Fitness's reply13 Aug 2024, 17:02
Official
Hi Leola,
We apologies for the delay regarding the receipting of your payment. Our team has escalated a ticket and will have the money receipted promptly.
Thank you for bringing this to our attention.
Best regards,
Planet Fitness team.
We apologies for the delay regarding the receipting of your payment. Our team has escalated a ticket and will have the money receipted promptly.
Thank you for bringing this to our attention.
Best regards,
Planet Fitness team.
