WHY CAN’T I CANCEL?

Been requesting cancellation of my gym membership for a while now. I made the mistake by falling for the payment holiday thing, where they only deactivate my account for a month or two and then continue.

I don’t even gym there anymore. I’ve moved to Cross Fit as the gym in Olympus was to busy, and not open when I had a moment to go exercise . Due to Covid, the hours started changing, people started hogging equipment for their routine and the whole mask wearing thing made everything feel more Claustrophobic.

It’s been 5 months since I’ve tried to cancel my membership and conveniently they did not get back to me at all. Yet another payment has been deducted for a membership that I don’t use.

PLEASE CAN SOMEONE ASSIST!

Non of the mails seem to be responded to. I’ve lost a total R1825 for the months I’ve been trying to cancel.

All I wanted was to just not pay this month. That clearly failed.