When Will Customers not be treated like idiots?

I was approached and made a deal with Planet Fitness consultants when they were preparing to open their new branch at Edenmeadow, Edenvale. I was promised 2 months ago a Bag, water bottle and sweat towel. Now I still have not gone to training for I'm still waiting for my part of the deal. The assistant manager asked me if I can't bring my own bag the branch manager is sending e-mails left and right. Nothing happens. then I call head office, they don't give a damn. They direct me to Yolanda Crawley they're \Complaints Manager"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925716;798478;32;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 9:36;15/12/03 8:10;Bad Attitude:;7,50E+12;Dr Akimbi;***;My sister visited the above hospital for medical attention. She had lower abdominal pains. She was told she has kidney infection. She was give medication. She first visited the the hospital on the 27th of November 2015. Here condition worsened and I arranged an Ambulance on Monday to take her back to the hospital on Monday 30th of November. She saw the very same Dr who concluded she had kidney infection and put on a catheter. <br> The Dr responsible for her did not conduct any tests however he concluded it was kidney infection because my sister could not pass the urine. <br> <br> She was due to come back on the 2nd of December for ultra sound scan. She came back and was told that the Dr concerned did not book her for these scan and therefore she must come back on the 15th of December 2015. She is currently unable to walk as the infection is paralysing her lower back. Her legs are swollen and she is in pain most of the time. This morning I approached the Dr concerned to speak to him regarding this matter. I explained the situation to him however he became very angry and did not want to listen to me. He told me the patient is not in pain. I told him she is in pain. He left me. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;922809;819301;18;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 10:05;15/12/03 8:11;Wrong item in packaging;;Gillette;***;I spent money to buy the new Gillette Fusion Power Glide and even bought extra blades just to find that the package contained Mach 3 blades. I reported it to Gillette but they did not even respond.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;413929;770026;6;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 9:52;15/12/03 8:14;Money to be paid back ;***;;;I would like to bring this under every once attention that ever want to use Bruma finance for a loan <br> I have made full payment to my acc now to get the money that they own me back is a nightmare apparently it takes 24 h for money to be paid back Monday was the 30 November today is the 3 November it is more than 24 h and I am still waiting, but when it comes to take money from you they are very quick to take when it come to pay back i don't now how long 24h is for them but it is defiantly not normal 24h ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;558640;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/12/03 10:03;15/12/03 8:15;Telkom not give me ADSL services;G***4;;***;I apply ADSL services at 26 Nov, line install finished in 1 Dec. but until now the ADSL services not available.<br> the line number is ***. <br> I try to call 10210 more than three hours, but still not solve it.<br> the Router show me that \Test the DSL sync. Fail\"""