What can I say

Inhace been going back and forth with the call centre and the club manager regarding funds that was taken from my account. After some time, I have received a response and now want to clear the bad vibes. I have again send an e mail to the call centre and up untill today, I still dont have a response. The call centre tells you one thing and the club manager another. This is poor customer service and relations. Then you even put out a marketing move that advertises that Krugersdorp has lost its viginerty. WOW, I like the family values. I now need to explain to a child what a virginity is.