What a sham

Do not sign up with this company!!!

I was signed up incorrectly at my local Planet Fitness, after being quoted R99 for a local membership on Vitality - I was subsequently charged R299. Upon querying this I was assured by the club manager that this was sorted out. Once again I get charged R299.

There has been numerous phone calls made to the call centre with promises of call backs which never happen. I then request my membership to be canceled as the contract I was given to sign is not what I was quoted (written quote on email).

I then get an automated message saying we are sorry to see you go and assume that they have followed through with my request.

I email to confirm and 4 days later when someone calls back I get told that the contract is still active, I apparently owe them money?? and get bul**** into going back to the club to sign a form to sort out my Vitality.

********* behavior and disgusting customer service