GL
Gerhard L

1 reviews | Active since Jul 2015

01 Sept 2015, 14:57

Warning be very carefull

I subscribed with planet fitness 2 months ago only to hear Ill be leaving South Africa in a week from today.<br> <br> I have been calling numerous times and trying to talk to the right person. Jason Taylor at the cape Town branch just said sorry he cant help me. <br> <br> I will not be using your services any more although planet fitness refuse to cancel my account.<br> <br> The only person that has been helpful to me is Robert at the Cape Town branch. He is very helpful and promised me he will see what he can do although I don't expect much due to authority.<br> <br> I have just been reading thru previous complaints of previous customers and I cant believe that I never googled you before I subscribed<br> <br> Very unprofessional and UN-willing to comply in any situation<br> <br> I hope to hear from you<br> <br>

0
Replies (1)
Planet Fitness
Planet Fitness's reply03 Sept 2015, 15:16
Official
Hello Francois2307,

We Thank you for contacting us

One of our Member respondents will be in contact to assist.

Yours in Fitness.