Want to cancel contract

<p>I phoned planet fitness in July, a consultant made an appointment to see him on 27 July 2016. We wanted to join them through Vitality but joining fee was a bit too high. Then i saw that we can do it through Sanlam reality which was nice cause we will then only pay R89 per month if you visit 12 times and more in a month of course. He wanted us to sign the contract there and then, I told him that we still have a contract with our previous gym that we need to cancel first and give 30 days’ notice and i need to activate my Sanlam reality first. The manager came in at the time and said that if we sign up with them before the end of July he will give us August for free and then we have enough time to cancel the other gym contract. Sounded nice and fair. So from 1 September we must just make sure that we visit the gym more than 12 times in a month to qualify for the R89.00 The next morning I cancelled our contract activated Sanlam reality and that same day 28 July we went back to him to sign the contract. Paid for our tags - happy :)</p> <p>First debit order went off end Aug, end Sept, Oct and then at the end of November my debit order jumped up to R550.00. When i queried it with the gym they tell me that Sanlam reality reviews your visits every 3 months to see if you have in a rolling period of 3 months been to the gym more than 12 times to qualify for the R89.00 - which i totally understand and agree with BUT they started our rolling 3 month period from July, Aug and Sept. We signed contract on 28 July, August was given to us for free because we were still busy with our notice period at the other gym so in actual fact our contract started 1 September. now they penalise us because they basically forced us to sign the contract earlier just not to lose a sale!! and now we end up paying more because of this!!</p> <p> </p> <p>unacceptable!!! I Want somebody from Planet Fitness Montana to do something about this or cancel my contract. If the consultant explained to us properly and that this is how it was going to work then i would have suggested coming back in September.</p> <p> </p> <p>I WANT FEEDBAC**** TODAY</p> <p> </p>