Very Unsatisfied- Soon to be Ex-Member

<p>This is now the fourth time I am trying to pay my membership and still<br />no one has given me any feedback as to where I can deposit my payment.</p> <p>I got a new bank account and I called in saying I have a new bank<br />account and that the debit order would not go through. One of the<br />Client care guys told me they would email me regarding your banking<br />details so I can pay my membership. Till this day I have not received<br />an email at all.</p> <p>Then another women called me saying I have not payed my membership. I<br />then told her, I want to pay, I just don't know in what account to pay<br />the money. She then also say she would email me the banking details.<br />Again I have not received any email from you.</p> <p>Then yesterday I called in AGAIN asking for the banking details so I<br />can finally pay my membership. Then the guy told me I have to pay a<br />penalty because my debit order could not go through and also told me<br />that he would send me an email with your banking details. And then<br />again NO EMAIL!!!</p> <p>So I am really fed up with you guys now. And I'm telling you now, I<br />will not pay any penalty fee, because honestly its like no one wants<br />me to pay my membership??</p> <p>If Someone does not get back to me within the next hour I am<br />cancelling my membership, because this is unacceptable. Never in my<br />life have I had to struggle with a company like this. How do you as a<br />company expect to keep any clients if this is the treatment you give<br />your clients.</p> <p>I really do not want to be rude, but have really had enough of this.</p> <p>-</p> <p>-</p> <p>-</p> <p>Still I have not recieved any reply from anyone. So I have had enough. I am cancelling my membership.</p>