Very Dissapointed Client

<p>Good day,</p> <p> </p> <p>I am very dissapointed in the serviceI got from Planet Fitness. After my account was handed over, I decided to pay my bill in January. I thought that was the end of it. But no, when I wanted to sign up again because I thought my account was closed, they told me that my account is still open and in the arrears. That is when I found out, after I made the payment they reopened my account. Without me knowing my account when into the arrears of R1300, 6 months later.Npbody even tried to make contact with telling me my account is going in arrears. My contract expired in January 2017. I really thought after my account was handed over and my contract that expired when I make a payment my aco**** would be closes. My mistake, I should have send an email to cancell my contract. Now I have send 5 emails to end my contract and ask in this email that they should let me know if my account is closed now. Still a month later and still no response from Planet Fitness,</p> <p>I am utterly discusted with their service and would rather go to Virgin Active where I actually do get good service from.</p> <p> </p> <p>Regards ,</p> <p>Leandre Breedt</p> <p>ID : ********** 378080</p>