MH
Mariska H
1 reviews | Active since Feb 2020
18 Jul 2025, 20:55
Very disappointed
Really disappointed. Signed up but have vitality and there for get discounts on the monthly subscription. But after the forst month they charged me full price. I’m still struggling to get it sorted out and just nobody is willing to help. This is at Planet Fitness in Brackenfell
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Planet Fitness's replyOfficial
22 Jul 2025, 10:20Hi Mariska,
We apologise for the inconvenience.
Please note that a ticket has been logged with the relevant department, and one of our sales consultants will be in contact with you shortly to provide further assistance.
We apologise for the inconvenience.
Please note that a ticket has been logged with the relevant department, and one of our sales consultants will be in contact with you shortly to provide further assistance.
Thank you for your patience and understanding.
Kind regards,
The Planet Fitness Team
Kind regards,
The Planet Fitness Team
Planet Fitness's reply22 Jul 2025, 10:20
Official
Hi Mariska,
We apologise for the inconvenience.
Please note that a ticket has been logged with the relevant department, and one of our sales consultants will be in contact with you shortly to provide further assistance.
We apologise for the inconvenience.
Please note that a ticket has been logged with the relevant department, and one of our sales consultants will be in contact with you shortly to provide further assistance.
Thank you for your patience and understanding.
Kind regards,
The Planet Fitness Team
Kind regards,
The Planet Fitness Team