JY
Joy Y

1 reviews | Active since Jun 2017

26 Jun 2017, 10:58

VERY BAD SERVICE

<p>I looked around for a while for a gym that would help me and decided on Planet Fitness Centurion Gate.</p> <p>Went in and saw a consultant, who promised me that he would help me with my needs. He asked me to sign the contract which I did and then said I could come in the next day and start my training. He did NOT advise on the fact that Centurion gate would be closing for 6 months, and after starting 2 weeks later got a sms to say they were closing for 6 months and I could go to another gym. I SPECIFICALLY DID NOT WANT TO GO ELSEWHERE. Also in the time that I was there the consultant never helped me in anyway., other than to say just cycle and use the treadmill. My subscriptions have been going off my bank account even though I am not using the gym at all. Now I get a message to say there will be an annual levy deducted off my account on 1 July. I have not been informed about this levy and do not even know how much this levy is. I am totally disgusted with the service.</p>

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