IR
Ian R

1 reviews | Active since Mar 2015

17 Mar 2015, 11:09

Utterly disgusted and ******** debits

I lost my job and therefore could not afford to pay gym premiums anymore. <br> <br> About 5 weeks ago I queried R7.50 debits that are trying to go off from my account AFTER I cancelled the debit order in July 2014 due to my financial situation by being unemployed (Query ***).<br> A lady phoned me and I explained my query and she said she would get back to me. Famous last words, because now, about 5 weeks later I still have not received any call back from her about the query. <br> <br> On 25 Oct 2014, 28 Oct 2014, 30 Oct 2014, 15 Nov 2014, 20 Nov 2014, 25 Nov 2014, 29 Nov 2014, the amount of R7.50 tried to debit from my account. Due to there being no funds available, each failed debit costs my R99. That's a total of R700 in 2 months!!!!!! <br> <br> Get back to me on this ASAP?<br> <br>

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Replies (1)
Planet Fitness
Planet Fitness's reply17 Mar 2015, 13:28
Official
Hello irob83,

We thank you for contacting us with regards to your query.

Our records indicate your membership is in arrears, and the debit order sent are for your membership fees.

One of our member respondents will be in contact to assist with your account.

Yours In Fitness