MM
Malekgotla M

1 reviews | Active since Jan 2014

16 Jul 2015, 08:02

USELESS SERVICE!

I sent the email to [Email Removed] in response to an email i received from the agent on the 14/07/2015:<br> <br> Good day<br> <br> Thank you for the below and the attached excel spread sheet.<br> <br> Just a few questions.<br> <br> Please advise which amount is actually due by me?<br> <br> What is the induction session amount pending to PT? I never signed up for a PT and have never seen a PT or been introduced to one. So why must I pay for a service I did not request or have never received?<br> <br> Thanks.<br> <br> sent another follow up email on 15/07 to the same email address.<br> My emails get read but no reply is received. I know this because I request for a read report on the emails that I send.<br> From: Call centre Agent 31 [Email Removed] <br> Sent: 14 July 2015 09:31 AM<br> To: Shaibo, M. (Malekgotla)<br> Subject: Read: FW: Please select...<br> Your message <br> <br> To: <br> Subject: Please select...<br> Sent: Tuesday, July 14, 2015 9:31:23 AM (UTC+02:00) Harare, Pretoria<br> <br> was read on Tuesday, July 14, 2015 9:31:18 AM (UTC+02:00) Harare, Pretoria.<br> From: Call centre Agent 31 [Email Removed] <br> Sent: 15 July 2015 10:01 AM<br> To: Shaibo, M. (Malekgotla)<br> Subject: Read: RE: Please select

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Replies (1)
Planet Fitness
Planet Fitness's reply20 Jul 2015, 12:24
Official
Hello Kgotli,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness.