Unprofessional, horrible service ever!!! Planet fitness bellville

Ref number PF ********** , A girl named Faniswa at planet fitness bellville is very unprofessional when it comes to customer service, You go to gym and a stuff member decides to ruin your day just like that, im so dissapointed by the fact that someone who suppose to have client service lashes and use hurtful words to a member the way she did.?