Unknown Debit Orders

I would like to alert everyone about Planet Fitness and their pathetic work ethics. I had signed up at the end of March 2018. I was then debited for unknown fees and when I logged a query a lady got back to me to say that it was for my Black Tag membership fee which I did not sign up for! I then responded to tell her that and she then closed my case without solving the problem. On the 29th May 2018 I received notifications for unknown debit orders AGAIN. These amounts totalled to about R1800. I tried contacting their so called customer service center only to be put on hold for 5-10mins each time I called. I then went in to meet with the person who did my contract- Luyanda and he assured me that he will resolve this issue by the 31 May. I have not received any response from him nor did my problem get solved. This company operates under sick sales pitches and manipulation. When I first went to visit the gym I was told that there was a special only for the day and that I had to sign up on the day to get the special. I was also not offered the free trial when I got there. If any of you consider going to that gym I advise you not to. These guys will only give you unending problems.