1 reviews | Active since May 2015
Unilateral change of conractual obligations
When Planet Fitness first opened in Claremont I took out a group membership with the (contractual) understanding that I pay an initial lump sum for the first 2/3 year's membership, and thereafter have a fixed monthly fee for all members of the group for life. <br> <br> Planet Fitness decided at the end of 2014 to unilaterally alter the conditions of this contract by cancelling some members and increasing my membership fee. This is of course *******. I would therefore appreciate it if you would with immediate effect reduce my membership fee back to its original level and reinstate the members if the group that you removed. <br> <br> I have had no response from Claremont, the \Customer Service"e-mail and failed return-call promises from the \""Customer Care\"" line.<br> <br> Now you want to unilaterally suspend all over 18s despite the original contractual obligations. <br> <br> I understand you believe that the conditions of the contract are far in my favour. In hindsight this is so but in foresight I put up what was a considerable lump sum in cash at the time and signed the contract with an authorised member of your management. This why I did it. This injection helped to fund the Claremont facility! """
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
