MG
Maxi G

1 reviews | Active since Feb 2014

02 Nov 2015, 14:43

Unhelpful Rude Staff

I am a current member at a planet Fitness Branch, I Called in to the Megaclub to find out what options are available regarding using more then one club,- maybe taking a national membership , first off all the receptionist gave me the call centre number which I called and no one answers after more then 15 minutes of waiting on hold. <br> <br> I called Centurion Gate Mega Club back and a was transferred to a very rude switchboard operator or receptionist. She refused to transfer me to a consultant who could actually assist and was blatantly rude.<br> <br> Your Service is Disgusting planet fitness Centurion Gate Mega Club <br> <br>

0
Replies (1)
Planet Fitness
Planet Fitness's reply03 Nov 2015, 11:51
Official
Hello macc172,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness