UNFAIR TREATMENT

So i joined Planet fitness club in centurion around Feb this year, had a nice time in terms of their facilities i enjoyed. then i got so disapoited when they informed me that they will be closing down for renovations, this was not disclosed to me when i joined i believe as a client i have the right to be informed of changes that will affect me before i can sign up ( as a financial Advisor i know this) the reason i enjoyed this specific gym it is because i can walk to the gym since i don't drive. never the less the gym closed down but debits went off, but i am not attending gym as the alternative gym is way far for me to walk there. i then gave them a call to see if i can arrange the consultant then advised to freeze my account and this was done for until the end of September but in August debit order went off and the gym is still closed. i then called in again and was told the gym will open in October and now i cant gym until i pay them an amount of R 4000+ and i asked why the answer was because i have not payed and the (freezing of the account Didn't actually go through) Woooow this is poor and horrible service, i think i should have just joined Virgin Active.