********* Business Practice

Very disappointed in the way PF is treating me as a client, taking inflated amounts of money from my account which I did not authorize, increasing my premium after 5 months of membership without informing me. Customer service is unwilling to assist, mangers are never available to speak to. They are making it impossible for me to use their facilities as my premium has been increased from R195 to R799pm without my consent and after only a few months from joining as a member. Planet Fitness is ********* and do not know how to treat their clients, my customer experience with them is below 0 at the moment. I've told all my family, friends and work colleagues never to sign up with them as they are *********!!