CW
Catherine W

1 reviews | Active since Nov 2015

07 Nov 2015, 12:22

********* Business Practice

My contact was taken out 19 Feb 2003 My children were to be life long members as long as I paid the monthly premium. PF refuses to honour the terms and conditions of my contract and has removed my children from my membership. I have tried several times via the gym , call centre and headoffice to rectify the situation but PF insists that they are entitled to removed my children. All 3 children are over 18. In my opinon this is ***** , ********* and taking my premiums while not honouring the conditions of the contract amounts to theft. <br> <br> The annual increases on the membership are excessive and supposed to be limted to CPI. PF annual increases are greater than the CPI and despite my efforts refuse to lower or reimburse me the difference. Once again another example of * dont care * atttitude and determined to do what they want when they want to. <br> <br> They are overchariging me for membership linked to a contract htat they are not honouring

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Replies (1)
Planet Fitness
Planet Fitness's reply09 Nov 2015, 11:02
Official
Hello catwalk70,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness