MC
Marius C
1 reviews | Active since Jul 2011
29 Jul 2024, 11:06
Undisclosed maintenance fee
Got a call today, informing me after months that there is a maintenance fee once a year. It was never discussed during sign-up. This violates the consumer protection act.
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Planet Fitness's replyOfficial
29 Jul 2024, 15:24Hi Marius,
Thank you for reaching out. The levy fee is payable once a year as per your membership contract. We notice that the consultant called you today and escalated the ticket . We'll communicate feedback in a timely manner. Thank you for your patience.
Best regards,
Planet Fitness team.
Thank you for reaching out. The levy fee is payable once a year as per your membership contract. We notice that the consultant called you today and escalated the ticket . We'll communicate feedback in a timely manner. Thank you for your patience.
Best regards,
Planet Fitness team.
Planet Fitness's reply29 Jul 2024, 15:24
Official
Hi Marius,
Thank you for reaching out. The levy fee is payable once a year as per your membership contract. We notice that the consultant called you today and escalated the ticket . We'll communicate feedback in a timely manner. Thank you for your patience.
Best regards,
Planet Fitness team.
Thank you for reaching out. The levy fee is payable once a year as per your membership contract. We notice that the consultant called you today and escalated the ticket . We'll communicate feedback in a timely manner. Thank you for your patience.
Best regards,
Planet Fitness team.