1 reviews | Active since Mar 2016
UNAUTHORISED DEBITS
DECEMBER LAST YEAR WE WENT TO PLANET FITNESS TO ENQUIRE ON THE R199 SPECIAL<br> CONSULTANT CHRIS BUTCHER ASSISTED US. I HAD COMPLETED PAPERWORK BUT DID NOT SIGN AS I DID NO HAVE MY BANK ACCOUNT NUMBER WITH ME. I THEN EMAILED CHRIS MY BANK ACCOUNT NUMBER BUT DID NOT SIGN THE PAPERWORK AS I WENT ON LEAVE DURING DECEMBER.I PAID CHRIS R200 CASH FOR THE JOINING FEE IN DECEMBER.1 JAN I GOT DEBIT R250 NOT SURE WHY AS I DID NOT SIGN THE APPLICATION. THE DEBITS STILL CONTINUE TO GO OFF 1ST OF EVERY MONTH WHEN I TOLD HIM I WOULD LIKE THE DEBIT DATE TO BE ON 15TH.HE KEPT CALLING ME TO SIGN THE PAPERWORK BUT I COULD NOT GO INTO THE GYM TO SIGN.WHEN CONTACTING HIM TO FOLLOW UP ON THE UNAUTHORISED DEBITS HE DOES NOT RESPOND. I NEED THIS RECTIFIED. I HAVE NOT EVEN BEEN TO THE GYM TO TRAIN YET BUT NOW I GET A TEXT STATING MY GYM SERVICES WILL BE DISRUPTED. ITS NOT MY PROBLEM I DID NOT SIGN AND I DID NOT REQUEST DEBIT DATE 1ST.CHRIS NEEDS TO SORT THIS MESS OUT ASAP.I DONT EVEN HAVE A GYM ACCESS CARD.
Dear Member
We thank you for contacting us with regards to your query.
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Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
