1 reviews | Active since Aug 2016
Unauthorised Debit Orders by PLANET FITNESS
I was a member of plant fitness between the years 2012 - 2014, i effectively canceled my contract with the gym but i noticed late last year that some unauthorised debits have been going off my account, i fought this matter with the bank and I was told they are going to planet fitness.
I called Planet Fitness and i was told i am a member at centurion gate (the club i used to go to) i queried this and the consultant told me the strange thing is they don not have an active contract for me, and have requested the club to send it, i fought this because i have not been a member for 3- 4 years now yet they decided to re-activate the account on thier own accord!!!
i have been following up the matter with planet fitness since the 5th of February and they have still not produced an active contract in my name yet they still say i am a member of their club.
I even called the club and the club manager promised to call me back but that never happened till today.
During the process where i was querying the debits with the bank, i researched extensively to try find who is debited me and i noticed alot of complaints on Hellopeter, twitter and facebook about the debit Ref: PF-SC2059............ and now that i know it is planet fitness i wonder what trick or **** they are running on clients who were once members.
i am still awaiting confirmation on an active contract with the gym and i want all my money back until then i will post and make people aware of such dealings on all social media platforms possible.
