**** to when signing a gym contract

The gym has lovely equipment with good front line workers, however, I was ****med by the sales consultant and sales manager when signing the gym contract. I migrated from Virgin Active and signed a 12 month contract with the sales consultant. It appeared that they didn’t capture my vitality, despite doing a swap. The consultant also secretly signed me up for a 24 month contract. I laid a complaint and they cancelled that contract and made me sign a new one. Despite this, and vitality reflecting on my contract, they continue to deduct the full amount without the vitality discount. Everything the consultant said about cancellation notice period was confirmed untrue by the service consultant. It’s not fair that the was ****med when signing a gym contract twice. I want this cancelled because I don’t trust after having two bad experiences.