Think twice before you join Planet Fitness

I'm frustrated with Planet Fitness. Cancelling a membership is very difficult and it feels like their administration is sub-par. I now have a dispute with them but they won't share the recording of the conversation with me. If you're thinking of joining them, think twice. Joining is easy but extricating yourself is hard. I find it very surprising, as Covid is obviously hard for this kind of business and you'd expect they'll do everything to keep members loyal (even if leaving, to make it easy so they come bac again one day). I won't be back.