MS
Mohamed S

1 reviews | Active since Apr 2012

31 Jan 2019, 10:23

Thieving *********** *****

Normally Planet Fitness would send an email every year to inform you of their price increases. This year they just debited an extra amount without any notifications. When I lodged a complaint on Facebook they called me back and they took a whole day just to tell me that they can confirm no communication was sent out and they apologised. So I asked what they going to do about it and where is the communication and all I get is an apology with no solution to the problem. They then had the nerve to block me on Facebook so I cant claim more. If you want your money to be ****** please join Planet Fitness with the most pathetic customer service ever. I will be contacting CP:A to sort this ********** transactions out as they are arrogant dimwits.

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