BD
Byron D
1 reviews | Active since Feb 2015
25 Mar 2015, 05:06
They bill me even though I cancelled three times!
I've cancelled my gym account three times and got billed 265 last Friday and again today? Apparently my account is in arrears? It isn't i sorted all my payments and closed he account last year end of the year, and now All of a sudden I'm getting billed these amounts? This is very unprofessional and disrespectful
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Planet Fitness's replyOfficial
26 Mar 2015, 10:59Hello Virron,
We thank you for contacting us with regards to your query.
Our records indicate your membership has bee cancelled as per your request. The debit orders are for the arrears on the membership which you are liable for.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
Our records indicate your membership has bee cancelled as per your request. The debit orders are for the arrears on the membership which you are liable for.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
Planet Fitness's reply26 Mar 2015, 10:59
Official
Hello Virron,
We thank you for contacting us with regards to your query.
Our records indicate your membership has bee cancelled as per your request. The debit orders are for the arrears on the membership which you are liable for.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
Our records indicate your membership has bee cancelled as per your request. The debit orders are for the arrears on the membership which you are liable for.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness