EM
Elize M

1 reviews | Active since Nov 2013

19 Mar 2026, 13:59

They accept my payme...

They accept my payment for the 75% discount but there is money outstanding with regards to vitality that's not active

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EM
Elize M's update19 Mar 2026, 14:05
Reviewer Update
I activated vitality 2025 June.
I entered the Gym from then till mid Feb with the 75% discount. End of Feb planet fitness wanted to deduct R1290. I went to the gym to find out why and the said Vitality has been canceled 30 January. I was not aware of anything! Planet fitness STILL accepted my payment with the 75% discount to enter the gym after they knew there are a problem with Vitality!
I canceled the old Vitality and created a new one AFTER Vitality told me that everything will fall away. I need to sign a new contract with planet fitness and then ONLY the told me I need to pay R990 before they can do that but THEY accepted my payment with the 75% discount! Why want to hold me responsible of you accepted my payment