BS
Bulelwa S
1 reviews | Active since Feb 2014
22 Nov 2025, 19:18
Theft!!
My phone was ****** at this place today and they couldn't do anything to help me. I'm so disappointed and heart broken. Definitely not a safe place to be.
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Replies (1)
Planet Fitness's replyOfficial
28 Nov 2025, 15:16Hi there,
We are very sorry to hear about your experience. Please know that we take incidents like this extremely seriously. We will look into this matter immediately and escalate it to the relevant team for urgent attention.Thank you for bringing this to our attention, and we will be in touch to assist further.
Thank you,
The Planet Fitness Team. 💙
We are very sorry to hear about your experience. Please know that we take incidents like this extremely seriously. We will look into this matter immediately and escalate it to the relevant team for urgent attention.Thank you for bringing this to our attention, and we will be in touch to assist further.
Thank you,
The Planet Fitness Team. 💙
Planet Fitness's reply28 Nov 2025, 15:16
Official
Hi there,
We are very sorry to hear about your experience. Please know that we take incidents like this extremely seriously. We will look into this matter immediately and escalate it to the relevant team for urgent attention.Thank you for bringing this to our attention, and we will be in touch to assist further.
Thank you,
The Planet Fitness Team. 💙
We are very sorry to hear about your experience. Please know that we take incidents like this extremely seriously. We will look into this matter immediately and escalate it to the relevant team for urgent attention.Thank you for bringing this to our attention, and we will be in touch to assist further.
Thank you,
The Planet Fitness Team. 💙