1 reviews | Active since Mar 2014
THEFT
I joined gym on the 28th of June and i made it crystal clear to the sales agent that i am only ready to pay first premium end of July and he agreed. When the contract landed in my emails i saw the date was 01 July and sent him a whatsapp right away to fix the mistake. He said i can sign that contract thereafter contact head office customer care to change the debit date. It appears the debit date has been changed, however, to my surprise i still need to pay instead of paying first premium end of July. Your calls are recorded and i fail to understand why cant we go to that call to verify who is lying between myself and the agent?!?!?!?!?!?!?!? Why are you guys even treating me like you are the only gym in the world?!?!?!?!?!?!? Write off those alleged arrears failing which i will cancel my membership and go to Virgin Active!!!
