Theft

I have proof that I cancelled this account over 7 months ago and yet planet fitness continue to take a direct debit off my account every month, after stopping my direct debit at the bank they kept taking money off my account by changing the amounts and reference numbers to try get money out of my account, this is still happening.<br> The call center number is not freely available online and you can sit on the phone for up to 45 min without someone answering.<br> When I called my branch the managers Ria and Mike refuse point blank to TAKE MY CALL EVEN THO IT WAS ONE OF THEM WHO ORIGINALLY PROCESSED MY CANCELLATION, i.e. it seems obvious to follow up with one of them as they clearly have not done what was promised.<br> The receptionist went and called Ria five times and she would not take my call, eventually I was put through to her and she sent me to her voice mail. I need to know the hell I have to do to get these ******* to stop manipulating my bank account in order to get money from me, every time I have to reverse it costs me R65 and every time they attempt to take money from me when there is no money in my account my bank charges me R138 very time.....be warned don't sign up!!!!