The Most Dishonest Company in South Aftika-

Planet fitness are dishonest and needs to be held accountable for their mistakes... I had canceled my child membership in August giving them 30 days notice... they debited my account still but in Nov I received a mail stating all has been cleared... but NO today they sent z message to my child stating her files are at the lawyers...so whst to do

---------- Forwarded message --------- From: p***ent14 Date: Mon, 05 Nov 2018, 08:52 Subject: Planet Fitness - Information

Dear

Your reference number is PF

As per our discussion, we advised you that we will be able to write off the arrears when they reflect on your account only after they reflect. Please note that it takes 7 working days for us to receive returned debits so the arrears haven't reflected yet. Once the arrears reflect, we will write off the arrears on your account and send you a query closure email. Currently your query is still open.

Yours in Health Planet Fitness

So this Is my story

What to do now?????