The experience hasn't been good, I had an appointment on 2nd of June for the dashboard camera to be installed and cartrack debited my account the next day but both cameras inside and outside viewing the not working even today

The experience hasn't been good, I had an appointment on 2nd of June for the dashboard camera to be installed and cartrack debited my account the next day but both cameras inside and outside viewing the not working even today. Tried to contact them to get assistance but still the live stream videos not working "we are experiencing a technical error ❌" it says